Privacy Policy

Introduction

UmpireScore.com ("Platform," "Website," "UmpireScore," "we," "our," or "us") is operated by Claims Appraisal, an assumed name (DBA) of Wise Guys Consulting, Inc., a Texas corporation.

This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through the Platform.

By accessing or using UmpireScore.com, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Account Information

• Name • Company name • Email address • Phone number • Mailing address • Professional licenses and credentials • Usernames and login information

Case Information

Users may upload or submit:

• Insurance claim information • Policy information • Photographs • Estimates • Appraisal awards • Reports • Correspondence • Contracts • Invoices • Engineering reports • Legal documents • Notes • Audio recordings • Chat communications • Other claim-related materials

Technical Information

We may automatically collect:

• IP addresses • Browser information • Device information • Operating system information • Access dates and times • User activity logs • Security and audit logs

How We Use Information

We may use collected information to:

• Operate and maintain the Platform • Authenticate users • Provide case management services • Facilitate collaboration and communications • Improve platform functionality • Troubleshoot technical issues • Prevent fraud and unauthorized access • Comply with legal obligations • Enforce our Terms and Conditions • Protect users and platform security

Private Case Workspaces

Case workspaces are intended to be private and accessible only to authorized participants designated by the workspace administrator.

While we implement reasonable administrative, technical, and physical safeguards, no electronic system can be guaranteed to be completely secure.

Users are responsible for managing access permissions and ensuring that only authorized individuals are granted access to confidential information.

No Sale of Personal Information

We do not sell personal information, case information, uploaded documents, communications, or user data to third parties.

We do not monetize user claim files or confidential case materials.

Disclosure of Information

We may disclose information:

With Authorized Users

Information may be shared with users granted access to a particular case workspace.

Service Providers

We may utilize third-party providers for:

• Cloud storage • Data hosting • Email services • Security monitoring • Technical support • Payment processing

Such providers may have access only to information reasonably necessary to perform their services.

Legal Requirements

We may disclose information if required by:

• Court order • Subpoena • Legal process • Government investigation • Applicable law

Protection of Rights

We may disclose information when reasonably necessary to:

• Protect platform security • Prevent fraud • Protect users • Enforce agreements • Defend legal claims

Document Ownership

Users retain ownership of documents and information uploaded to the Platform.

By uploading content, users grant UmpireScore a limited, non-exclusive license to store, process, back up, display, and transmit the content as necessary to operate the Platform.

No ownership rights are transferred to UmpireScore, Claims Appraisal, or Wise Guys Consulting, Inc.

Data Retention

We may retain:

• Account information • Case files • Communications • Audit logs • Backups • Archived records

for as long as reasonably necessary for operational, security, legal, compliance, or business purposes.

Deleted files may remain in backup systems for a period of time before permanent removal.

Security

We implement commercially reasonable safeguards intended to protect user information, including:

• Encrypted connections (SSL/TLS) • User authentication controls • Access restrictions • Security monitoring • Data backups

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Users acknowledge and accept this risk.

Confidential Claim Materials

Many files uploaded to the Platform may contain confidential, proprietary, attorney-client privileged, work-product protected, trade secret, or otherwise sensitive information.

Users represent that they possess the legal authority to upload such information and to grant access to authorized participants.

Users remain solely responsible for determining what information is uploaded and who may access it.

Chat and Communication Features

Private messaging, case discussions, panel communications, and collaboration features are intended solely for authorized participants.

Users should not assume that communications are immune from disclosure under applicable law.

Users remain responsible for maintaining confidentiality obligations applicable to their profession or role.

Cookies and Analytics

The Platform may use:

• Cookies • Session identifiers • Security tokens • Analytics tools • Performance monitoring tools

These technologies help improve functionality, security, and user experience.

Third-Party Services

The Platform may integrate with third-party services including:

• Cloud storage providers • Email systems • Payment processors • Electronic signature providers • Artificial intelligence services • Communication platforms

Use of such services may also be governed by their respective privacy policies and terms.

Children's Privacy

The Platform is intended for professional users and is not directed toward children under the age of 18.

We do not knowingly collect personal information from children.

California Privacy Rights

To the extent applicable, California residents may have rights under applicable California privacy laws regarding access to and deletion of personal information.

Requests may be submitted using the contact information below.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on the Platform with a revised effective date.

Continued use of the Platform after any changes constitutes acceptance of the revised Privacy Policy.

Contact Information

Questions regarding this Privacy Policy may be directed to:

Claims Appraisal DBA of Wise Guys Consulting, Inc. Tarrant County, Texas

Email: admin@umpirescore.com

Important Disclaimer

UmpireScore.com is a technology platform only.

Claims Appraisal and Wise Guys Consulting, Inc. do not review, verify, monitor, endorse, or validate the accuracy, legality, completeness, confidentiality, or appropriateness of user-submitted content.

Users are solely responsible for the documents, communications, and information they upload, share, store, or transmit through the Platform.

By using the Platform, users acknowledge that electronic storage and transmission involve inherent risks and agree that Claims Appraisal, Wise Guys Consulting, Inc., and their affiliates shall not be liable for unauthorized access, data breaches, user error, or disclosure of information except to the extent required by applicable law.